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24-hour Crisis Line

24-hour Crisis Line

YWCA Evanston/ North Shore

Crisis hotline for people fleeing situations of domestic violence.

Services Offered

24 Hour Hotline • Domestic Violence • Crisis Intervention • Shelter Referrals


The crisis line, operated by both staff and volunteers, serves as a 24-hour hotline for domestic abuse victims. The crisis line provides immediate intervention, emotional support and service referrals, as well as a preliminary assessment to determine eligibility if the caller is requesting emergency shelter. If space permits, eligible callers will be given instructions regarding transportation to Mary Lou's Place, a domestic violence shelter for women and their children. If space is not available or the caller is not eligible, hotline staff will refer them to alternate shelter resources.


1215 Church St., Evanston, IL 60201 42.0491971 -87.688995

Service Options

Languages Spoken

  • English
  • Spanish



  • This service is free

How to Apply

If you, or someone you know, needs help, call 847-864-8780, or (toll free) 877-718-1868 for assistance.